Privacy Policy

Last Updated: July 2024

1. Introduction

Pizi.in ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and mobile applications (collectively, the "Platform").

2. Information We Collect

2.1 Information You Provide Directly

Account Registration:

Full name
Email address
Phone number
Password
Profile picture (optional)
Address/Location details

3. How We Use Your Information

Primary Uses:

Account management and maintenance
Service delivery and platform functionality
Responding to inquiries and support
KYC and identity verification
Lead management
Payment processing

4. Information Sharing and Disclosure

4.1 Shared With:

Property owners/seekers for communication
Third-party service providers (payment processors, hosting, analytics)
Legal authorities when required by law

Important:

We DO NOT sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

SSL/TLS encryption for data in transit
Hashed passwords using secure algorithms
Limited access controls
Regular security audits and updates
Secure backup procedures

6. Your Rights and Choices

You have the right to:

Access your personal information
Correct or update inaccurate data
Delete your account and associated data
Opt-out of marketing communications
Disable cookies in browser settings
Request data portability

7. Children's Privacy

Our Platform is NOT intended for users under 18 years old. We do not knowingly collect information from minors. Parents and guardians should supervise usage. Contact us immediately if you believe we collected a minor's data.

8. Data Retention

Active Accounts: Data retained while account is active
Inactive Accounts: Retained for 2 years after last login
Deleted Accounts: Deleted within 30 days (some data may be retained for legal purposes)
Payment Records: Retained for 7 years per financial regulations

9. Third-Party Services

We use the following third-party services:

Razorpay: Payment processing
Google Analytics: Usage analytics

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via email. Your continued use of the Platform implies acceptance of the updated policy.

11. Contact Us

For Privacy Inquiries:

Pizi.in

📧 Email: info@pizi.in

📞 Phone: +91 8006680092

📍 Location: Delhi NCR, India

Response Time: We aim to respond within 7-10 business days